Account Manager at Adlib Audio

Job Title:

Account Manager

Job Location:

Glasgow Office, Scotland

Contract Type:

Permanent

Department:

Audio / Lighting / Video / Rigging

Area of Work:

Office

Line Manager:

Area Manager – Graham Cochrane

Line Manager to:

n/a

Working alongside:

Administrative Assistants

Department Manager

Department Director

Operations Manager

Designers

Technicians

Sub-contractors

Primary Role:

Handling all client requirements including client development, new contracts, quoting, technical specifications, invoicing and project management.

Main responsibilities:

·      Quote allocation

·      Job quoting

·      Oversee all job pricing

·      Individual job crew allocation

·      Individual job sub hires

·      Client development/relations

·      Sales lead investigation & chasing

·      Job site visits

·      Client & staff liaison

·      Individual job profit & loss

·      Advance work planning

·      Individual job engineer liaison and paperwork advance

·      Project management

·      Oversee invoicing

·      Debtor chasing

·      Damaged/non-return items client chasing

·      Ensure all personal job gear lists are good to prep

·      Job Invoicing

·      Produce job related PO’s

Documentation/Reporting:

                     Responsibilities   

·      Income pipeline input

·      Health & Safety CDM Documentation

Deputy Responsibilities:

n/a

Professional Qualities:

·      Excellent customer service

·      Approachable professional attitude

·      Excellent problem-solving skills

Personal Qualities:

·      Good organisational skills

·        Professional attitude*

·        Punctuality*

·        Ability to work as part of a team*

·        Positive approach under pressure*

·        Attention to detail

Skills & Qualifications:

·      In depth knowledge of Live Production equipment

·      Proficient in Microsoft Office Outlook, Word & Excel

·      Hiretrack rental management software

·      Business Qualifications

Experience:

·      Experience in the Live Production Industry

·      Experience in a similar role in company of similar size