Job Title:
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Account Manager
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Job Location:
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Glasgow Office, Scotland
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Contract Type:
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Permanent
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Department:
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Audio / Lighting / Video / Rigging
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Area of Work:
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Office
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Line Manager:
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Area Manager – Graham Cochrane
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Line Manager to:
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n/a
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Working alongside:
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Administrative Assistants
Department Manager
Department Director
Operations Manager
Designers
Technicians
Sub-contractors
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Primary Role:
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Handling all client requirements including client development, new contracts, quoting, technical specifications, invoicing and project management.
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Main responsibilities:
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· Quote allocation
· Job quoting
· Oversee all job pricing
· Individual job crew allocation
· Individual job sub hires
· Client development/relations
· Sales lead investigation & chasing
· Job site visits
· Client & staff liaison
· Individual job profit & loss
· Advance work planning
· Individual job engineer liaison and paperwork advance
· Project management
· Oversee invoicing
· Debtor chasing
· Damaged/non-return items client chasing
· Ensure all personal job gear lists are good to prep
· Job Invoicing
· Produce job related PO’s
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Documentation/Reporting:
Responsibilities
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· Income pipeline input
· Health & Safety CDM Documentation
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Deputy Responsibilities:
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n/a
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Essential qualities marked with an *
Professional Qualities:
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· Excellent customer service
· Approachable professional attitude
· Excellent problem-solving skills
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Personal Qualities:
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· Good organisational skills
· Professional attitude*
· Punctuality*
· Ability to work as part of a team*
· Positive approach under pressure*
· Attention to detail
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Essential Skills and Experience marked with an *
Skills & Qualifications:
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· In depth knowledge of Live Production equipment
· Proficient in Microsoft Office Outlook, Word & Excel
· Hiretrack rental management software
· Business Qualifications
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Experience:
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· Experience in the Live Production Industry
· Experience in a similar role in company of similar size
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