icon-account icon-glass
Passionate about production people

Service Technician

Posted by Liz Marshall on

Service Technician Opportunity at Event Concept

Reporting directly into the Inventory Manager the Service Technician will be responsible for maintaining and ensuring our inventory is in tip-top condition, full working order and ready to be packed up to go out to the site.  You will focus on maximising in-service time while ensuring compliance with HSE regulations. 

Day to day responsibilities?

  • Performing equipment repairs on a wide range of lighting, AV, electrical and rigging equipment whilst maintaining company/industry standards and to the deadline
  • Liaising with manufacturers when a warranty repair/replacement is required and arranging with the transport department where necessary
  • Ensuring periodic inspections, such as LOLER, PAT and Ladder are in date and any overdue items removed from service and inspected accordingly
  • Ensuring the hiring team is kept up to date with repair time frames to prevent unnecessary outsourced hires
  • Performing scheduled maintenance and firmware updates
  • Minimising downtime of equipment and ensuring all repair items are dealt with efficiently
  • Investigating equipment related issues raised on show reports, fault find where necessary and creating servicing tickets for faulty equipment     
  • Maintaining a working knowledge of a diverse range of lighting and AV equipment and working to enhance and improve that knowledge with new models and new industry standards, practices, and technologies
  • Undergoing training where required
  • Recording the details of all repairs within the service module, including parts, labour and transport
  • Assembling and testing bespoke electrical elements (such as set practicals, chandeliers etc)
  • Manufacturing of new cable products and panel work
  • Attending site where required
  • Maintaining stock levels of warehouse consumables
  • Maintaining a high standard of housekeeping in the parts and consumables stores
  • Identifying and ordering spare parts required for repairs and maintaining a stock of frequently used parts
  • Performing physical inventory checks
  • Working with the Inventory Manager to receive and set up new equipment along with refining existing stock and kits
  • Assisting the Inventory Manager with daily tasks
  • Assisting the Goods in/out teams where necessary
  • Collecting informal feedback from freelancers, production design staff and other disciplines to raise recommendations to the Inventory Manager for improving our stock, procedures and services.

Required Skills

  • Solutions focused approach
  • Ability to use initiative to solve problems, while knowing when to ask for help
  • Helpful attitude with a can-do mentality
  • Ability to maintain relationships with key suppliers and manufacturers
  • Previous experience or education in the relevant industry would be beneficial

Apply at: https://eventconcept.bamboohr.com/jobs/view.php?id=25

Older Post Newer Post