Service Technician Opportunity at Event Concept
Reporting directly into the Inventory Manager the Service Technician will be responsible for maintaining and ensuring our inventory is in tip-top condition, full working order and ready to be packed up to go out to the site. You will focus on maximising in-service time while ensuring compliance with HSE regulations.
Day to day responsibilities?
- Performing equipment repairs on a wide range of lighting, AV, electrical and rigging equipment whilst maintaining company/industry standards and to the deadline
- Liaising with manufacturers when a warranty repair/replacement is required and arranging with the transport department where necessary
- Ensuring periodic inspections, such as LOLER, PAT and Ladder are in date and any overdue items removed from service and inspected accordingly
- Ensuring the hiring team is kept up to date with repair time frames to prevent unnecessary outsourced hires
- Performing scheduled maintenance and firmware updates
- Minimising downtime of equipment and ensuring all repair items are dealt with efficiently
- Investigating equipment related issues raised on show reports, fault find where necessary and creating servicing tickets for faulty equipment
- Maintaining a working knowledge of a diverse range of lighting and AV equipment and working to enhance and improve that knowledge with new models and new industry standards, practices, and technologies
- Undergoing training where required
- Recording the details of all repairs within the service module, including parts, labour and transport
- Assembling and testing bespoke electrical elements (such as set practicals, chandeliers etc)
- Manufacturing of new cable products and panel work
- Attending site where required
- Maintaining stock levels of warehouse consumables
- Maintaining a high standard of housekeeping in the parts and consumables stores
- Identifying and ordering spare parts required for repairs and maintaining a stock of frequently used parts
- Performing physical inventory checks
- Working with the Inventory Manager to receive and set up new equipment along with refining existing stock and kits
- Assisting the Inventory Manager with daily tasks
- Assisting the Goods in/out teams where necessary
- Collecting informal feedback from freelancers, production design staff and other disciplines to raise recommendations to the Inventory Manager for improving our stock, procedures and services.
Required Skills
- Solutions focused approach
- Ability to use initiative to solve problems, while knowing when to ask for help
- Helpful attitude with a can-do mentality
- Ability to maintain relationships with key suppliers and manufacturers
- Previous experience or education in the relevant industry would be beneficial
Apply at: https://eventconcept.bamboohr.com/jobs/view.php?id=25