We are pleased to announce the appointment of Hannah Ratcliffe as our new General Manager, effective 1 May 2025.
In this role, Hannah will oversee the day-to-day operations of the association, ensuring the efficient delivery of member services while advancing the organisation's strategic goals. She will also serve as a key liaison between the PSA and various event industry organisations, stakeholders, and government bodies.
Hannah Ratcliffe brings strong leadership and management skills coupled with extensive experience in the live events industry. Prior to joining the PSA, she managed the operational and creative delivery of events and shows at LEGOLAND Windsor Resort, where she demonstrated exceptional skill in production management, team leadership, and delivering memorable live experiences.
"We are delighted to welcome Hannah to the PSA team," said Liz Madden and Tom Rees, Co-Chairs of the Production Services Association. "Her hands-on experience in live production combined with her strong leadership skills makes her the ideal candidate to lead our association forward. We are confident that under Hannah's leadership, the PSA will continue to grow its influence and enhance the support we provide to our members across the UK."
Commenting on her appointment, Hannah Ratcliffe said: "I am thrilled to be joining the Production Services Association at such an important time for the live events industry. Having worked directly in live production at LEGOLAND Windsor Resort, I understand firsthand the challenges and opportunities facing our sector. The PSA plays a vital role in supporting professionals and businesses that make unforgettable live experiences possible. I look forward to working closely with the council, members, and industry partners to build upon the PSA's impressive legacy and develop new initiatives that meet the evolving needs of our diverse membership."
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