Online Disability, Equality and Customer Service Training, 27th November, Attitude is Everything

Do you want to deliver inclusive customer service that makes a difference?

This online Disability, Equality and Customer Service Training is here to help you create inclusive and accessible experiences for Deaf, disabled and neurodivergent people.

This 3-hour sessions is ideal for professionals working in live events, retail, hospitality, healthcare, or any customer-facing industry!

Expertise we will cover includes:
-Disability and the UK today
-Disability and legislation
-Types of discrimination
-Models of disability
-Understanding barriers to access
-Effective communication
-Language and terminology

📆 When: Thursday 27th November 2025 10:00am

Secure your place today and lead the way in accessibility: bit.ly/DECS-training

#TrainingTuesdays - Provided free by Chamsys on Facebook

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Your voice matters. We make sure it's heard.

Since 1994, the PSA has advocated for the needs of the live production community—freelancers, crews, and businesses alike.

Whether it’s lobbying government on legislation, representing our industry to regulators, or pushing for better working conditions, we make sure your concerns are amplified at the highest levels.

As a member, you’re not just part of the conversation—you’re helping lead it.

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